Our cars are only second to our homes in terms of sizable investments we usually make. In other words, when seeking auto-related services, from brake and collision repairs to full service inspection and everything in between, choose a shop that boasts excellent performance.
Surely, there are many factors to consider, but these below will assist you in making a choice:
1. Find a good shop before you need one.
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Searching for a reputable auto service shop before a need offers you sufficient time to make a smart choice, instead of rushing into one just because you want the damage repaired as soon as possible.
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2. Seek referrals from friends and family.
With social media, this part is so much easier. You need recommendations or suggestions from other people, specifically those whom you trust and will never mislead you.
3. Read online reviews.
Look into your prospective shop’s Facebook page and see what their current or past customers are saying. Or explore websites dedicated to auto shop reviews specifically. In addition, call your local consumer affairs office to know of any issues the shop may have been embroiled in. You will learn so much.
4. Visit the shop and assess for cleanliness.
Take a look around any car repair shop you’re considering. Is the place organized and tidy? Often, you will know a lot about a business judging by the way it presents itself.
5. Find a shop with good customer service.
Polite, helpful staff who are glad to answer your questions is a sign that you’re with a professionally run car repair shop.
6. Familiarity is important.
Ask your prospective auto repair shop if they have experience with your vehicle make, model, and year, regardless of your car’s age. Specialist shops will have modern equipment and only employ well-trained staff, meaning, you can expect superior results.
7. Look for professional certifications.
When visiting a shop, it’s reassuring to see display signs of technician competence, such as Automotive Service Excellence (ASE) certifications, certificates of advanced course work, trade school diplomas, and the like. When you visit a shop, it’s always good to see signs of technician competence, like trade school diplomas, certificates of advanced course work, Automotive Service Excellence (ASE) certifications, and so on.
8. Ask about pricing.
Read through posted testing and diagnostic pricing, along with guarantees. Also, good auto repair shops provide bills that include separate charges for labor and parts, so you know how exactly your money is spent.
9. Give your insurer a ring.
When searching for an auto repair shop after an accident has occurred, your insurance company will likely provide you with a list of Direct Repair Facilities, and you may qualify for a lower deductible.
10. Ask about warranty.
Be sure you are happy with the warranties you are provided by the shop. There can be significant differences in the warranties offered by various shops, take the time to know every condition.